Frequently Asked Questions | Level 10 Equipment Yard in Sunnyvale CA

WHEN SHOULD I CONTACT THE YARD?

Preconstruction – reach out to the yard early to discuss project scope, dates and anticipated equipment needs

Job Start Up – Sometimes there is a bit of a scramble when ramping up a new job, new team, new owner, unique project etc. Review the Job Startup Checklist early on, fill it out and submit it to the yard.

ONE STOP SHOP

The Yard has a huge inventory of equipment and supplies readily available but if we don’t stock what you’re looking for we can get it for you. The Yard has serviced about 500 jobs with Level 10, we’ve dealt with all kinds to address all kinds of needs! The Yard has established local and national accounts with dozens of suppliers of construction equipment and materials. We negotiate pricing based on bulk purchasing. Need multiple quotes? No problem. Save yourself time and just contact the yard, let us know what you need and when you need it. We will do the rest.

WHAT IF I CAN FIND IT CHEAPER ELSEWHERE?

We pride ourselves on competitive pricing. If you find it cheaper elsewhere let us know and can match pricing. Having said that, NO vendor is the cheapest on EVERYTHING they rent or sell. In many cases we don’t stock the least expensive equipment and materials. We stock quality equipment and materials that will hold up in the construction environment. Keep in mind that If you purchase a cheaper tool but it breaks then you’re probably not saving money.

RENT VS. PURCHASE?

Often cheaper to rent a tool than to purchase depending on the duration of use. If you rent a tool and it goes down we simply swap out that tool. If you do purchase items from the Yard any reusable items left at the end of the job can be returned to the Yard to be refurbished or used for parts, saving Level 10 money.

HOW MUCH NOTICE DOES THE YARD NEED WHEN REQUESTING A DELIVERY?

We typically request orders be placed at least 24 hours in advance, and often suggest if you anticipate needing items in the future to go ahead and place the order. We can store your order and put in a reservation for your requested future delivery date.

HOW OFTEN CAN I EXPECT YARD DELIVERIES TO MY JOBSITE?

Deliveries are typically Tuesdays and Thursdays for most jobs. We try to have consistent delivery days with jobs so both parties can anticipate and plan accordingly and we try to make things as efficient as possible for the jobs and the Yard by consolidating deliveries. However, if you need a special delivery day/schedule just let us know. We have accommodated delivery requests at all hours of the day, weekends and holidays.

Job sites located within the regular vicinity of the yard can expect to have two scheduled delivery stops a week. These dates can be determined between the job and yard and if more frequent visits are needed we are happy to accommodate. We try to have consistent delivery days with jobs so both parties can anticipate and plan accordingly.

HOW OFTEN CAN I EXPECT TO GET INVOICES?

WHAT ITEMS WOULD THE YARD LIKE BACK?

If items are no longer needed on the job, regardless if they are a sale or rental item, we are happy to take them back. The only thing that we will not take back is used paints or solvents and any hazardous waste.

CAN I TAKE ITEMS FROM ONE JOB TO ANOTHER?

Although you can, we ask that you first let us know what you are transferring. Especially items that are rentals which will continue to stay on rent to the first job unless notified. We strongly encourage people to simply request a pickup of items from the first job and then request new items on the next job. This ensures that you are getting equipment and material that are in good looking and working condition.

I NEED TO STORE SOME ITEMS FOR THE JOB, DOES THE YARD HAVE SPACE THAT I CAN USE UNTIL ITEMS ARE NEEDED ON THE JOB?

Yes, this is an additional service the yard is happy to offer. We do normally charge a storage fee for this, but will be evaluated on a case-by-case basis. Feel free to email us with your needs.